Change language in Norton Family alert email (ie. blocked website notification)

Archive
1

Somehow it is in Japanese and I need to change it to English so I can read. :)

Where can I fix this?

2

Yes they are coming through in english now. Thanks

3

Hi Hideyuki,

The language gets automatically picked by Norton Secure Login while Signing up for a Norton Account. Currently language change option is not available directly for users. 

The Japanese language was in cache , we cleared the cache as well.  

Kindly check and update us

Thanks,

Ramya

4

Just received one about unsupported web browser and it was still in Japanese. (13:58 in Australian eastern standard time)

5

Thanks I am still waiting for an alert to come through to confirm but for the time being, where can this setting be changed by myself and why it did have that language in the first place?

6

Hi Hideyuki

We changed the language to English. Please check.

Thanks,

Ramya