Change of email address

Archive
1

I do have a product key. However, My email address was discontinued by the provider (no longer exist) so I cannot log in and the "forgot  password" option will send the help to the old email. What I do?? Can somebody assit me?. Thanks

 

2
sjmoguil:

I am unable to find the returning customer option

Please clear browser cookies n' cache. 

  • Do you see Returning Customer? Sign In? 
  • Do you see Sign In (upper right)?

https://my.norton.com/home/setup

Try Sign In (upper right) with new account credentials.  

3

Hi, thank you. I am unable to find the returning customer option

 

4

Hello sjmoguil
Welcome to Norton Community

Have you asked Norton Official Support to change your email address?

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Have you tried registering Key with new account?
Try Sign In with new account credentials.  

Enter a Product Key
Returning customer? Sign In
https://my.norton.com/home/setup

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5

To ask the community I created a new account