I have 3 emails in my Norton account. My primary email, my personal email and one other. My primary is now closed and I'm trying to enter my personal as my primary and it will not accept it because it's already in the list. So, I deleted my personal from the list under "additional" and then tried to enter it as the primary but, again, it will not accept it because there is account with that address. How came I get off this merry-go-round???
Hello @Tony Lopez
Please review: How To - Contact Norton Official Support
Norton Support Phone Number - United States
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as test: Account Settings > Edit email
1) Account Settings email address edited okay with Verification required.
2) Dark Web Monitoring - Primary Email address changed to the same email address.
as test: Update Primary Email > Save
1) Dark Web Monitoring - Primary Email address updated okay.
2) Account Settings email changed to the same address with Verification required.
Log Out > Sign In
Hello @Tony Lopez
Welcome to Norton Community
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thread title > "Change primary account password"
Are you wanting to change your Norton account password?
Do you have more than one Norton account?
Are you referring to Dark Web Monitoring > Email Address Monitoring?
What happens when you try to Update your Primary Email address?
Note: Primary Email address is associated with your Norton account.
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What Email address is with Account Settings?
https://my.norton.com/extspa/account/personalinfo
