Hi
I downloaded the latest product update of Norton 360 via the norton 360 downloader (norton download manager) and it keeps downloading the German language version. I installed it and now my Norton 360 is in German and I don’t understand it. I have version 21.1.0.18. How do I change it to English? Is there a direct download link I can download the English version? I downloaded via the norton manager so many times in hope that it will be English but the update file keeps being German. How do I change the download manager to download only English versions?
Hi, Emma15; welcome to our community!
First, run the Norton Removal Tool, to thoroughly remove your German version (be sure you have your Product Key written down first; you'll need this later):
https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
Next, you can download the current English version of Norton 360 here, as a free trial:
http://buy-download.norton.com/downloads/2014/21.1/N360/US/N360-TW-21.1.0-EN-US.exe
Historically, keys were not language-dependent; I understand Norton is changing this, but I think so far only the Simplified Chinese version is affected. So once you've installed the free trial (same software, but with only a 30-day license), you should be able to activate it using your German version Product Key.
Let us know how it goes, and if you have any further issues or questions!
V/R,
--DistEd2
Hi,
Thanks. It works for Norton 360.
I have the same problem for another computer. But it's Norton Internet Security. It's in German too.
Hi, Emma. You can do the same thing for NIS.
http://us.norton.com/downloads-trial-norton-internet-security?inid=us_hho_topnav_download_detail_nis