I have a Norton account with the username, lets say emailaddr1. This e-mail address doesn´t however exist anymore and I need to update the username, lets say to emailaddr2. Obviously I could have updated the username to emailaddr2 in the proper point but I didn´t know it. Instead I created a new Norton account with the username emailaddr2. This account is not associated with the Norton subscription.
Now updating the username from emailaddr1 to emailaddr2 doesn´t succeed but the system says that an account with the username emailaddr2 already exist. Probably I should now delete the unnecessary account with the username emailaddr2 so that I can update the username from emailaddr1 to emailaddr2. I don´t know how to delete it.
Regards Pekka