- Renewal Prices: may be higher than the price for the initial term and are subject to change. Renewal prices can be found here. Annual payments are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before. (source us.norton.com)
FAQ: Norton subscription and renewal
- We send a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.
https://support.norton.com/sp/en/us/home/current/solutions/v126985328
Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558EN
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Norton provides subscription terms on product page...your location:
for example: us.norton.com
* Important Subscription, Pricing and Offer Details:
Virus Protection Promise: You must have an automatically renewing device security subscription with antivirus for the virus removal service.
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Do you want to stop your Norton subscription from automatically renewing?
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
FAQ: Norton subscription and renewal
https://support.norton.com/sp/en/us/home/current/solutions/v126985328
When you stop your subscription from automatically renewing:
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Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
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It typically takes a few hours from your request for the change to take effect.
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Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.
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Do you want to request a refund? Are you within 60 days of the purchase date?
Annual subscriptions: Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund, if requested within 60 days of the purchase date. Each annual renewal payment is also eligible for a full refund, if requested within 60 days of being charged. For an annual paid subscription after a free trial, you can request a full refund within 60 days of being charged. Subsequent annual renewal payments are also eligible for a full refund if requested within 60 days of being charged.
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Norton annual and monthly subscription refunds
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Please submit: Cancellation & Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew
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Norton Official Support is via Chat or Phone. No Email support.
Support request generates a case number.
~ Contact Norton Support ~
Please review related posted in another thread:
Please whitelist/allow 'support.norton.com', 'my.norton.com', 'login.norton.com'
Maybe, share your geo-location/country.
Maybe, I can post Norton Official Support phone number, if you want?
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License and Services Agreement (Americas)