Chat support does not work

Norton Security | Norton Internet Security
1

Hi..

sorry if wrong forum.  i tried chat support from 2 different computers and different browsers and it will log in!!

 

what can i do?

2

Hi nsvr6,

 

Did you use the correct link? The URL below is for the US and Canada:
http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

 

If you are in another location, then you can find the appropriate links via this page:

http://us.norton.com/support/globalmaps/global_links.jsp?mod=cs

 

 

3

Thanks for suggesting. Turns out that since I had just re-installed Windows 7, and it knocked out my trial activation time remaining, I came to realize that I still needed to install the FLASH player. I installed flash and chat is working now.

4

Hi nsvr6,

 

Thanks for posting back with the solution ;-) Please mark the thread solved by choosing your own post as the solution since you discovered what the issue was :-)