The chat now box, after getting a case number and accept all cookies options, nothing happened i.e. it didn't bring the chatbox up.
note.
Chrome Version 99.0.4844.51 (Official Build) (64-bit)
Please run Norton LiveUpdate + Restart (not Shut down) machine.
Please Sign Out all Norton pages.
Please clear Chrome cookies n' cache.
Please allow all Norton pages cookies/ads/scripts/frames/trackers/content.
Please allow all Norton pages content that may be blocked by browser extensions or built-in browser protections.
Please try with VPN off.
Please try with Chrome extensions off.
Please try with Chrome built-in password manager off.
Please try with Chrome Sync off.
Please try with -> Continue running background extensions and apps when Chrome is closed = off.
Please try with -> Use hardware acceleration when available = off.