Child device cannot access WiFi logon web pages

Due to WiFi logon pages not being categorized correctly (as 'unknown'), my daughter cannot access WiFi from her phone or tablet with Norton Family Minder installed.

 

Since internet access is then blocked, no parent override or changes to house rules has any affect since the controlled device is not able to connect to internet.

 

Surely others have come across this issue, and hopefully a fix is beckoning...

 

Thanks,

 

Andrew

 

Child device Info:

 

Phone Samsung Galaxy S5

Norton Family v2.9.0.103

Android v4.4.2

 

 

Tablet Samsung Galaxy Tab 2 8"

Norton Family v2.9.0.103

Android v4.4.2