Cloning hard drive does not transfer license - indicating expired Norton 360 - not true

For backup protection I clone my hard drive and put it in the safe. For years there was no problem creating an exact backup. Now when I clone the cloned backup works as it should except a window comes up and says Norton 360 has expired and I need more licenses on the cloned drive. I went into my account which had one open license and used it for the backup and intend to put it in the safe. I was not thinking it would use the last license. The cloned drive is only used on the original PC.

Of course this backup took a seat so now I have Norton 360 in the original operating HD and it is
authenticated but the backup has to have another seat now and I think that is not what is intended. Certainly why did it change after all these years. Simply Norton 360 whatever is the days old version is not cloning properly. I should not have to use a seat for a backup and have never had to do this for the years I have been cloning a hard drive. At least five year and many monthly clones.

I would like to tell you what version of Norton but I cannot find the version number. Frustrating. Anyway it is the newest Norton 360 control panel. Windows 10, Aoemi Backupper M.2 to M.2

What has changed and how do I keep Norton and have a identical clone.

Norton 360 systray button…do you see Open My Norton & Open Norton 360 ?

  • Norton Security/360 v22.24.8.36 = Classic view → Help → About

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Norton 360 systray button…do you see Open My Norton ?

Sorry, I’ve no experience regarding clone drive.

Norton support via Social Support | Chat | Phone [here ]

Thanks now I see it. I had to scroll over to about as it was hidden by the size of window I had set. Thanks, the fog of frustration.

This had me confused also since the cloned system took a new license. After thinking about it I remembered you can also remove a device. Removing the license on you “old” system will free up a license. To remove a device from a Norton account, you can sign in to your account, select the product you want to manage, and then click the bin icon next to the device you want to remove. If you have only one license, remove the license from your PC. If you have more than one license you will notice that your PC has two subscription dates - the previous will have an older date and the new [clone] will have the day of your activation. Remove the license on the old subscription date of your PC and you will get the license returned to your account.

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