Cloud Backup - New Version

Norton 360 for Windows
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: Cannot find how to activate manual backup!

Detailed description:
Cannot find how to activate manual backup.

Product & version number: There is no version displayed that I can find

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

2

I have always used the Backup Now button on the Norton Control Panel but there is nowhere in this new version to manually select Backup.

The help files description does not match this new version.
I cannot find a version number anywhere, but this just appeared on my computer a few days ago.

3

is it the new 24.x ore 22.x it is hard to now if i dont now what version you got

4

I said I cannot see any version number anywhere.
Norton updated it so should know what version it is…

5

Hello @Alsubs
N360 v24.8 Cloud Backup runs automatic 24 hour cycle.
Try Sync button to invoke backup


=========================================

Note: this Norton doc appears N360 v24.x related although needs update
Get started using Norton Cloud Backup
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v20240108171810986

6

Hello @Alsubs
N360 v24.x
Settings => About => Program version

7

Security => LiveUpdate => Open

8



9

I turned off Automatic Sync but cannot find the manual backup button.

10

Hello @Alsubs
You can leave Automatically sync on…if you want.

See Sync circle here
Try Sync to invoke backup…hover mouse pointer over circle to see Sync

  • Automatically Sync: Turn on this option if you want Norton to automatically back up the latest version of your backed-up files periodically.
  • You must be signed in to your Norton product to use the Cloud Backup feature.