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Issue abstract:
Detailed description: norton cloud backup will not sync folders
Product & version number: norton 360 latest version cloud backup
OS details: windows 11 24h2
What is the error message you are seeing?
If you have any supporting screenshots, please add them: norton 360 cloud backup will not sync folders from my computer to the cloud for example Im a photographer I have a folder with 200 images in Raw format as Im working on the files ( editing them ) norton cloud backup sync the 200 files to the cloud but as im going through the files a may wittle that 200 Raw files down to 50 but when norton 360 cloud backup does another sync that folder contents doesnt get updated to 50 files, I hope im making sense here, Is anyone else having this issue?
Norton cloud backup is not much use to anyone if you cannot rely on it replicating the data on your harddrive to the cloud, So are you saying that Norton cloud only Syncs oneway ?? If I have 200 files on my harddrive and I back them up to the cloud so I now have 200 files on my Norton cloud backup, So after a few days of Editing the photos I now have 50 files on my Harddrive, So the next time I run a Sync to the cloud I would expect to have 50 files in the cloud with 150 files removed/deleted from the Norton cloud backup, Surely thats the whole idea of Sync.
Similar issue here. Since this upgrade, I am lost. I have set up 2 backup sets because I didn’t understand the 1st one. Oh well.
They both show that they were last backed up to the cloud 15 days ago. Why are they not backed up daily or weekly? I have the automatically sync button checked green. Is there no option to schedule? This is not intuitive to me & I would like to know how to back up.
I dont like this new version of Norton cloud backup, It looks pretty but they have removed some the features like Schedule that control has gone Now It backup when it wants to probably when It thinks that your system is idle, another great feature that has gone is the ability to drill down yor backup by Filetype you used to be able to exclude certain Filetypes now you have to exclude individual files which is not the same thing nor is it practical, also from what I can see you can now only have one backup, I guess what Im trying to say is If it aint broke dont try to fix it.
