Completely removing Symantec Endpoint Protection

Norton Security | Norton Internet Security
1

Hi,

 

I am trying to install Norton Internet Security 2011 on a donated computer that already has Symantec Endpoint Protection on it.

 

This computer will be used in a lab setting by kids, and I want the porn blocking features of Norton Online Family.

 

I have already removed SEP from Add/Remove programs, but the Norton 2011 installation still says, "Another version of a Norton or Symantec product has been detected on this computer" and it won't let me install it.

 

How can I completely remove Endpoint Protection? Other than this issue the computer is in good shape, and I really do not want to wipe the hard drive. The PC is running XP Professional SP3.

 

Thanks in advance,

Dan

 

2

Can any one help me and how to remove endpoint from my computer I try removal tool from Symantec it wont work my email

 

 

[edit: Please do not post email addresses per the Participation Guidelines and Terms of Service.]

3

Here's the link I have to the Symantec Business Support:

 

http://www.symantec.com/connect/ 

 

You'll have to do some digging to find what you need I'm afraid, unless Dave H can help you as indicated in the message above yours.

4

Hi,

 

I am trying to install Norton Internet Security 2011 on a donated computer that already has Symantec Endpoint Protection on it.

 

This computer will be used in a lab setting by kids, and I want the porn blocking features of Norton Online Family.

 

I have already removed SEP from Add/Remove programs, but the Norton 2011 installation still says, "Another version of a Norton or Symantec product has been detected on this computer" and it won't let me install it.

 

How can I completely remove Endpoint Protection? Other than this issue the computer is in good shape, and I really do not want to wipe the hard drive. The PC is running XP Professional SP3.

 

Thanks in advance,

Dan