Conflict with system restore

Win 7 x 64

 

Hello

There was a conflict with system restore and Norton Internet Security Suite 5.1.0.29, whereby you had to disable Tamper Protection in order to perform a restore..

I am writing because there has been more than enough time for Norton to address this conflict.

Do you know if it has been done?  I have called the tech support number on several occasions but they do not seem to be aware of it. I have asked that it be escalated to the appropriate parties but I am not sure that has happened. It is not a minor problem that is why I am followig up.

Thank you 

Win 7 x 64

 

Hello

There was a conflict with system restore and Norton Internet Security Suite 5.1.0.29, whereby you had to disable Tamper Protection in order to perform a restore..

I am writing because there has been more than enough time for Norton to address this conflict.

Do you know if it has been done?  I have called the tech support number on several occasions but they do not seem to be aware of it. I have asked that it be escalated to the appropriate parties but I am not sure that has happened. It is not a minor problem that is why I am followig up.

Thank you 

I wouldn't really call it a conflict.  It is doing what it is supposed to be doing, ie prevent tampering with its files.  It is a matter of turning off the tamper prevention in order to do a system restore.  Please note that, having changed the files during a system restore, Norton often does not work correctly.  System restore changes Windows files for the most part and does not change everything back to exactly what is was before.  That is why you can do a system restore without losing documents or completed work.  The program that the work was done by, however, may not work properly after a system restore depending on how far back you go.

 

If Norton is changed to allow system restore (tampering) it also can't prevent malware from tampering.

Hmmm.  Note to self.  Must type faster.  :smileyvery-happy:

Thank you all for the the explanation and for correcting the contents of my previous post..

 

Hi Anna1,

 

I would recommend that instead of relying heavily on Windows System Restore that you also consider use of an imaging backup program like Norton Ghost or any other good imaging backup program of your choice.

 

The advantage of an imaging backup program is that it is 100% fool proof, if you want to restore back to a certain date you can do so with no worries. You would not have to reinstall Windows or any other application except for anything you might have installed since the date of the image backup from which you are restoring.

 

An imaging backup program is a complete backup of your hard drive and unlike a file backup which deals with individual files, an image backup is just like a photograph, everything on your hard drive is included. Whereas a file backup program can only restore files and cannot ever recover your Windows Operating System or programs.

 

System restore is most useful in cases where you have updated a driver or installed some other program which has made your system unstable or unusable. The longer it has been since the restore point you are attempting to restore to, the more likely that the system restoral will either not work or will cause problems with other programs such as Norton.

 

An image backup has no such limitation.

 

Just something to think about. :smileyhappy:

 

Best wishes.

Allen

Hi Allen and thank you.

I have use Acronis(licemse), Macrium(free) and Win 7 imaging. Of the three, Win 7 has been the most reliable, It also has the most restrictions like not being able to pck up a lost file, scheduling and much more. I think it is reliable b/c it is bare bones, but that is what I want.

System restore and other registry backups like ERUNT, regedit etc can cause more problems than they fix.

I have decided to go straight M$ with MSE, MS firewall behind my router, and Win 7 imagining.

Fewest conflicts with pretty good protection if you have your router set securely.