Connected to unsecure network

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Issue abstract: Norton 360 is asking me to turn on the VPN, when the VPN is already on.

Detailed description: I am connected to non-password protected network of my office. Norton recognizes it as an unsecure network and prompts me to turn on Norton Secure VPN. The issue is that Norton Secure VPN is already on (as a matter of fact I have Auto VPN enabled for any wi-fi or cellular data.

Product & version number: Norton 360 2.95.0.20240822.373, Norton VPN 4.3.0.20240822373

OS details: IOS 18.0

What is the error message you are seeing? Connected to unsecure network, a notification that there is a message in Norton VPN.

If you have any supporting screenshots, please add them: The system throws an error when I try to upload screenshots.

Answered here… Connected to unsecure network