Constant crashing when logging into Vault & Identity Safe

I've read many posts on here that say this issue is resolved but not for me it isn't! 

 

I just had to renew a hard drive in my laptop and reloaded Norton, since then every time I log into Identity safe, Chrome freezes and identity safe crashes, I have to close down and start again, it's ridiculous. I have updated everything from Live update, again and again and again. 

 

What now? This is very very frustrating!