*please excuse me if i am not doing this correctly*
my issue is as follows: on thursday april 18 i attempted to do a search for a solution or advice on an error message on my laptop. there were alot of very technical items but none that i could find that related to my search. at this point i contaced norton support and they were able to fix/correct the error. evidently i had checked some box asking for an e-mail notification for a answer or solution to my search item.
and here is where the problem begins. i first received a notice from Norton Community Mailer stating "there's a message that matches your search for "error" in Norton Community. the message allowed two selections, view message or change or discontinue your search. i looked at the view message and the answer was not even about my issue and i attempted to discontinue/stop the search but could not figure out how to do it.
since i received the first e-mail, i have now received the same duplicate e-mail every hour or several within that hour. as of today i have received 345 duplicate e-mails (that i saved) and probably another 100 i deleted when i first noticed the issue.
how do i stop this particular e-mail notification completely?
how do i stop or discontinue a search?
how do i delete my entire profile from the norton community? (as if i never enrolled!!)
** if this is not the correct forum, will someone please forward this request to an administrator, technician, member for help? **
thank you sincerely, neal