Hello @MRNIGELC_HATCHER
any Norton - Message: or just Error 2007?
Norton activation errors here
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Maybe, your previous Norton installation was not completely removed and is blocking your new installation and activation.
Did you run Norton 360 Remover tool?
Did you clean uninstall with clean install?
Maybe, you need to run Norton 360 Remover → Remove only…for clean uninstall → clean install.
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Download and run the Norton 360 Remover tool for Windows here
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fwiw ~ my preference is Remove only…with scour File Explorer for remnants and CCleaner - Registry - Scan for Issues + CCleaner…back up the registry before making changes. Just me.
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Note:
If you have Norton Family, you need to uninstall it before you run the Norton Remove and Reinstall tool DocID: v60392881 Last modified: 09/29/2025