Customer service server down, can't login to vault

What's up Norton? This sucks! Any answers?

Has Norton been hacked?

lmacri:

I have no problems accessing the Norton Support site at https://support.norton.com/ but the Norton Services Status web page at https://status.norton.com/ still shows that the My Norton services are currently experiencing problems - and has been for at least three days since I first checked on 20-Dec-2017.  I'm located in central Canada.

Never mind.  The My Norton service is finally back up in my area as of 23-Dec-2017.  I assume this server failure was related to Symantec employee Tony_Weiss' status update in the thread *** Don't call tech support, their Core Servers are down 12/22/2017.

My Norton Service Up 23 Dec 2017.png

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32-bit Vista Home Premium SP2 * Firefox ESR v52.5.2 * NS Premium v22.11.2.7

Sunil_GA:
...Norton Support web portal access issue is now resolved. Please let us know if you are still facing issues with accessing https://support.norton.com/.

Hi Sunil_GA:

I have no problems accessing the Norton Support site at https://support.norton.com/ but the Norton Services Status web page at https://status.norton.com/ still shows that the My Norton services are currently experiencing problems - and has been for at least three days since I first checked on 20-Dec-2017.  I'm located in central Canada.My Norton Service Down 22 Dec 2017.png

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32-bit Vista Home Premium SP2 * Firefox ESR v52.5.2 * NS Premium v22.11.2.7

 

Hi Everyone,

Sorry for the inconvenience caused. Norton Support web portal access issue is now resolved. Please let us know if you are still facing issues with accessing https://support.norton.com/. Thanks

Nobullplease:

Gee Krusty13 ya think so? Sooo helpful!

You want help ? Be courteous, and follow the forum rules ! frown

Sorry that I can't control Norton servers or services.  Maybe someone else has contacts in higher places.

Good luck with that!

Gee Krusty13 ya think so? Sooo helpful!

https://status.norton.com/

It looks like there is an outage at the moment.