I have two children set up and for one I can set the daily time limit but for the other there is no option to do it. The only difference is one is using the product on ios (the one I can’t set it) while the other is using a PC. I can lock his device down and if I look on the main profile page for him it shows Devices Locked vs Total Hours used like it does for the other child.
Hi @DRouleau,
Welcome to Norton Family forum!
Setting daily time limit is currently available only on Android and Windows platforms and not available on iOS platform. In iOS child devices, Norton Family blocks your child from using the device during the curfew that you set up. For example, if you set up the curfew from 7:00 P.M. to 9:00 P.M., Norton Family locks the device at the start of the curfew and unlocks it automatically at the end.
Please refer to the below support articles for more information:
Configuring Time Supervision House rules
Thanks & Regards,
Norton Family Team
That’s unfortunate, but thank you!