Dark Web Monitoring

I received alerts from two financial institutions that my SSN was exposed on the Dark Web from nationalpublicdata website in AUG & SEP 2024.

WHY DID I NOT RECEIVE AN ALERT FROM NORTON YET?

How does Norton know your SSN?
How does Norton Dark Web monitoring know your SSN?

Are you Norton 360 with LifeLock subscriber?
Are you LifeLock by Norton subscriber?

Norton 360 > Dark Web Monitoring > Monitored Information…does not know my SSN?
Norton account > My Protection > Dark Web Monitoring > https://my.norton.com/extspa/lifelock

Dark Web Monitoring
*Monitored information varies based on plan.
https://support.norton.com/sp/en/us/home/current/solutions/v127344370

Update your personal information in your Norton account
https://support.norton.com/sp/en/us/home/current/solutions/v54033503

Update your financial accounts, mailing address, and other personal information for Dark Web Monitoring
https://support.norton.com/sp/en/us/home/current/solutions/v126234485

Other frequently asked questions on Dark Web Monitoring
https://support.norton.com/sp/en/us/home/current/solutions/v20220105121442103

Data detected on the Dark Web? What next?
https://support.norton.com/osp/en/us/dark_web_monitoring

My subscription is for Norton 360 with LifeLock Select Plus. I should have received an alert from Norton when my SSN was exposed on the Dark Web but I have not. I received notification from my financial institutions, NOT NORTON. Very disappointed in Norton.

Community hears similar user comments.

…and what does LifeLock by Norton support say?
https://support.norton.com/lifelock/en/us/home/current/contact?
My topic is not listed above > I still need help

Caveat: I’m not LifeLock by Norton subscriber