"Currently we are experiencing higher than normal call wait times due to a recent data breach of consumer information by a third-party company. For more information, please sign in to your online account or visit Norton.com/darkweb"
Just found this heading on Help & Support Center page
Got heading from with-in Admin Settings - info ? icon - Background Tasks, Report Card & various others but not all. Appears to be those that go to Generic Help Page, those that go to a specific help page about item queried are clear of this heading. Something that Norton perhaps have added & not cleared ?
I do wish the press and everyone else would stop referring to it as "the breach." Gen Digital and Norton Password Manager were not breached. 6,450 customers (a very, very small percentage) had their Norton accounts accessed because they had used the same log in credentials for Norton, and possibly the password manager, as they used for other sites, at least one of which was actually breached. Gen Digital detected the anomalous surge in failed log ins and acted to protect users' accounts. It's fine if one wants to argue about the quickness of the response, or whatever, but the the security lapse here rests solely with users who did not follow recommended best practices, not Norton.
Gen also suggested compromised users likely had their Norton Password Manager account originally secured with a re-used password. Hence, the incident is a reminder to protect your password manager account with a unique and long master password. You should also enable two-factor authentication to make it ever tougher for hackers to break in.