Delete Cloud backups to free up space for more

When I try to view cloud backups the page is blank. I've had a week of Hell trying to delete one computer's backup to clear up space for the second ones backup. And yes I've done the following>

Please clear browser cache.
Please allow browser popups/cookies/ads/scripts/frames/trackers/content.
Please turn off VPN. 
Please Sign In to your Norton account before Contact Support. 
Please - what is your geo-location.  I'll try to lookup phone number.  (and no one contacted me).