Delete files in Sandbox Folder on Root Drive?

[Darrell_Wunder]

I attempted to install a trusted program tonight that Norton 360 deemed to be suspicious on account of it not being digitally signed. After completing its scan, I told Norton to run the program anyway. It did so. The program itself seems to have installed to the proper directory. But remnants of the installation process were placed in the Norton Sandbox folder on the root drive. I tried to delete the files in that folder as there is no need for them to be there. I am unable to do so as my PC is telling me I don’t have sufficient privileges.

Norton Sandbox in the settings UI does not identify that any programs are running from the Sandbox. It offers no options to purge the folder. How do I delete the contents of that folder?

[bjm]

@Darrell_Wunder

The program itself seems to have installed to the proper directory. But remnants of the installation process were placed in the Norton Sandbox folder on the root drive.
I tried to delete the files in that folder as there is no need for them to be there. I am unable to do so as my PC is telling me I don’t have sufficient privileges.

Hello @Darrell_Wunder
for example:

Please try temporarily disabling Product Tamper Protection…and then try Delete.

Please post your progress

[Darrell_Wunder]

Thanks @bjm! After disabling tamper protection, I was able to delete the contents of the Sandbox folder.

Very much appreciated!!!

[bjm]

@Darrell_Wunder

After disabling tamper protection, I was able to delete the contents of the Sandbox folder.

Thanks for posting your progress.