Hello @Sabine_Holland
Norton Password Manager does not have a bulk delete feature for specific logins based on criteria like “weak” or “old”. Logins must be deleted one by one, or the entire password vault can be deleted, which permanently removes all stored data.
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AI Mode
The primary limitations of the Safety Dashboard in Norton Password Manager (NPM) revolve around the manual nature of remediation** and the absence of several advanced security monitoring features found in competitors.
Key Limitations
- No Data Breach Monitoring: The most significant limitation is that the Safety Dashboard does not check if your credentials have been exposed in a third-party data breach or are circulating on the dark web. It only assesses the strength and uniqueness of the passwords themselves, not whether they are known to have been compromised online.
- No Bulk Actions (Except AutoChange): While the dashboard flags problematic logins, you cannot select and delete multiple weak or old passwords simultaneously. The “Action” buttons facilitate changing the password either manually or via “Autochange” for supported sites, but deletion is strictly a one-by-one process within the main vault view.
- Limited “Autochange” Compatibility: The convenient “Autochange Password” feature works only on a limited number of supported websites. For many sites, you must manually navigate to the website, open the password generator, and update the password yourself.
- Basic Password Strength Assessment: The password strength scoring, while helpful, can sometimes be simplistic or counter-intuitive. For instance, it might rate an 11-letter password as “strong” even without symbols or numbers, while a 10-symbol password with varied characters might be rated lower, potentially ignoring specific site security contexts (like those with multi-factor authentication).
- Lack of Secure Sharing: The dashboard is part of the overall NPM ecosystem, which lacks secure password sharing capabilities. Users have to copy/paste credentials manually to share them, an insecure practice, making collaboration difficult.
- No Two-Factor Authentication (2FA) for Vault Access: Norton Password Manager does not offer an extra layer of security via 2FA to unlock the vault from a browser extension, which is a major security limitation compared to other password managers.
- No Emergency Access or Archiving: The Safety Dashboard (and NPM in general) lacks advanced features like setting up emergency access for a trusted contact or easily archiving old, unused logins flagged by the dashboard.
AI may make mistakes.
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AI Mode
The Autochange Password feature in Norton Password Manager (NPM) allows you to automatically update weak or old passwords on supported websites with strong, randomly generated ones, all from within the Safety Dashboard. This feature is a significant time-saver as it eliminates the need to manually navigate to each website’s “change password” page, fill in the old password, generate a new one, and save it.
How it Works
- Identification: The Safety Dashboard flags accounts with weak, reused, or old passwords.
- Automated Process: On a supported website, the “Autochange” button will be available next to the flagged entry. When you click it, Norton Password Manager takes over:
- It automatically navigates to the website’s login page and logs you in.
- It finds the specific “change password” fields on the account management page.
- It uses its built-in generator to create a strong, unique new password.
- It submits the change on the website and simultaneously updates the entry in your secure vault.
- Confirmation: The dashboard will show a green indicator for successfully updated passwords, and your overall safety score will increase.
Limitations and Considerations
- Limited Website Support: The main limitation is that the feature only works on a specific, but unlisted, set of popular websites. It cannot automate the process for every site on the internet because websites have different password change forms and processes, making a universal automation script difficult to maintain.
- Manual Intervention for 2FA: If a website requires two-factor authentication (2FA) during the password change process or login attempt, the auto-change process will pause and require you to manually enter the 2FA code.
- Not a Data Breach Monitor: It’s important to remember that this feature only addresses password strength and age. It does not notify you if your account credentials have been exposed in a third-party data breach; other tools like dark web monitoring services are needed for that.
- No Bulk Deletion: The Autochange feature changes the password, it doesn’t delete the login entry. Deleting entries must still be done one by one.
AI may make mistakes.
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AI Mode
The Autochange feature is a valuable convenience for quickly improving the security of many accounts at once, but its success depends entirely on whether the specific website is supported by Norton’s automation scripts.
Norton does not provide a public, comprehensive list of all websites supported by its Autochange Password feature. Compatibility is typically indicated dynamically within the Norton Password Manager interface itself.
To see which websites are supported in your vault:
- Open the Safety Dashboard:
- Click the Norton Password Manager extension icon in your browser.
- Click Open Web App.
- Navigate to the Safety Dashboard (often indicated by a health score or alert).
- Look for the “Autochange” option:
- Review the list of logins flagged as “weak” or “old”.
- For the websites where the Autochange feature is available, the “Action” column will display a specific “Autochange Password” button or option.
- For unsupported sites, the “Action” will likely say “Change now”, which requires you to manually go to the site’s settings page.
The lack of a static, public list is due to the technical challenge of maintaining compatibility with every website’s unique password change process. The feature relies on specific automation scripts for known, popular sites, and these can change frequently as websites update their own layouts.
AI may make mistakes.
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AI Mode
For websites not supported by the Autochange feature, you must manually change the password on the website and then update the saved login details in your Norton Password Manager vault.
Here is the step-by-step process:
- Generate a New, Strong Password
Use the built-in Norton Password Generator to create a secure password:
- Click the Norton Password Manager extension icon in your browser.
- Click Open Web App.
- Under More Features, click Password Generator.
- Adjust the settings (length, inclusion of symbols/numbers) to generate a strong password (20 characters is the default).
- Click the Copy icon next to the generated password. Keep this password handy.
- Update the Password on the Website
- Navigate to the website where you need to change the password.
- Log in using your current (old) password, which Norton can autofill.
- Go to the Account Settings or Security section where you can change your password.
- When prompted for the new password, paste the strong password you generated and copied from the Norton Password Generator.
- Save the changes on the website.
- Update the Password in Your Norton Vault
Norton should automatically detect the password change and prompt you to save the new one. If it does not:
- Click the [Norton Password Manager extension icon and click Open Web App.
- Navigate to the Logins tab.
- Find the specific login entry for the website you just updated and click the Edit icon (usually a pencil symbol).
- In the “Edit Login” window, replace the old password with the new password you generated and saved on the site.
- Click Save to update the credentials in your vault.
This ensures your vault has the correct, new password, and your security dashboard health score will reflect the stronger password.
AI may make mistakes.
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Set up Two-factor authentication for your Norton account here
Get started with Norton Password Manager here
Monitor and update your passwords with Safety Dashboard here
Fix problems with Safety Dashboard health here
Update your passwords automatically with Autochange Password here
Generate strong and unique passwords here
Norton Password Manager Autofill and Autosave does not work here