Deleting Files from Online Storage

Norton Security | Norton Internet Security
1

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2

Hi,

 

Since upgrading to 360 v2 I cannot backup any files on external storage.  All of my documents are on an external usb drive, so now I have had to copy them to the internal drive and back them up from there.  The problem is now that I still have my external drive (h:) files backed up to the online storage, so I need to delete them.  I contacted the support bods via the chat feature and they told me that I would have to remove them all manually via the gui ... (WTF) .. I have over 1000 files backed up and so this is going to take a while, so I started removing them and  the gui says "removing files" but just hangs..  I have even left it for a coupld of days and it still get nowhere .. what a pile of crap ..  Anyone else hit this ? is there another way to just delete all of the files backed up from the h: drive other than expanding every folder in the backup gui and slecting "all" then delete selected .. otherwise this is going to take all year ..

 

Cheers

Mark

3

This has certianly come up before so while waiting for a reply I’d recommend using the Search box here to search on Online Storage and see what it lists here on the Forums.