Did Symantec thought about adding to their products detailed documentation of them, especially for advanced users or for enterprise? Such doc except basic user guide could include accurate description of every specific product's module, ie. how exactly works SONAR or Reputation Scan, how to best setup Symantec's product options, so it could work efficiently and secure system well also .etc. Of course in this case Symantec would choose how many information they want include and for which products ( not to disclose too much details ), and i think that access for those detailed docs should have only customers. Since NIS 2010 open beta i liked Symantec's software and i don't hide the fact that i'm interested in that, how those apps works.
What do You think about?