Disabling Norton for Secunia PSI

I found that I can not get Secunia PSI to run on XP. I get a msg from PSI that the Firewall is preventing it from starting.

 

I had the same message on my Vista system, so I disabled the firewall. The Firewall message went away but PSI would still not load. I disabled Norton antivirus and PSI loaded.

 

When I do the same thing on XP it still does not load. I looked at the firewall settings... PSI is in ALLOW status. I also setup PSI as a trusted site in internet options. I reloaded the PSI interface and it gets past the firewall only if I disable the firewall and the AV (I watched the activity from a network monitor and TCP addresses opened and closed, while bytes were received and sent for PSI. The program still does not load. Should I disable Symantec SUs?   

 

I would much rather have this program run without all this theatre. Sure would appreciate some guidance on a better way of handling this.  Please help.

 

 

 

 

Hi emmjay,

 

First, are you on a high-speed internet connection?  PSI will not work well on dial-up.

Second, in your Trusted Sites list, make sure to uncheck the small box that says: "Require server verification (https:) for all sites in this zone."  Be sure you have added both http://*.secunia.com and https://*.secunia.com to the trusted list.

Message Edited by SendOfJive on 10-17-2009 12:11 PM

Hi Guru SendofJive, and thank you for your quick response.

 

The server verification box is unchecked and both http and https *.secunia.com are entered. I have dial up on my laptop as it is old (Pentium III, 1.2GHz, 1GB RAM, no wireless capability).  I used NetLimiter to watch the network activity.

 

Your perspective is logical , re:dialup, though my Vista desktop (AMD Athlon X2, 4GB RAM) is on dialup too. 

 

 I do not download music or videos ... I use my systems for PDFs, Office docs and email.

 

 

 

 

 

 

Hi emmjay,

 

Unfortunately, dial-up is probably the problem, as explained in this thread on the Secunia Forum:

 

PSI not connecting

 Hi again,

 

Thank you for finding this for me. I did search the PSI forum but never came across this thread.

 

 I read through it and it seems that not all is lost. I guess being persistant might pay off eventually and I will get access.

 

Thank you, I really appreciate your assistance.