Note: My wife and I are using Norton on two separate computers on a group plan. Her computer asks for a login. Is she supposed to use mine or have one of her own? Thanks
By a group plan, are you referring to you sharing your subscription with your wife? If so, there is only one email address and password that can be associated with the Norton Account the the subscription is registered to.
If her computer is asking for a login during installation, you will have to enter that information, or give her your login credentials if you don’t mind sharing that with her.
Going forward. If you are going to share the subscription with anyone else, do it from your Norton Account. Look for a Download button and choose to install on another device. Then send the email invitation to the owner of the computer you are sharing your subscription. The link in that email will lead the recipient to download and install a pre activated copy of your Norton product. So they will not have to sign in to activate.
Thanks for the explanation. We are sharing a subscription.
You are welcome. Glad I could help.