After uninstalling some apps originally obtained via online Windows App store, those apps are still shown as "loaded" by the app store even though I have run the uninstall program as instructed. Further, if I tried to re-download the app, the re-download will fail to properly d/l cause it thinks I already have it. The software mfgr. thinks it is something in my virus (Norton) program that is being retained even after the "uninstall" that tells the Store I still have the app. Any ideas on what is wrong or where in Norton said residual data lies and can be removed?