Does NIS2009 scan Microsoft Exchange and IMAP account email?

Norton Security | Norton Internet Security
1

Hi,

 

I just purchased the retail boxed version of NIS2009 and when I got home and was reading the fine print on the box, I found the statement:

 

"Email scanning supported for standard POP3 and SMTP compatible email clients"

 

Does this imply that if I have an MS Exchange or an IMAP account configured in my client (Outlook 2007), it won't scan or protect it?  Within my client profile, I have several accounts configured, including POP, IMAP, and Exchange.  All messages are one way or another downloaded to my local client (POP of course, and IMAP too, and the Exchange account is configured to use Cached Exchange Mode).  What is or isn't scanned (sent and/or received messges) in any of these account types?

 

I need to know that everything is protected, or I'd have to find a different solution.

 

Thanks,

 

--kgb

2

What do you mean by "Not OK"? --They don't get scanned?  Any difference between sending and receiving email?

 

Thanks,

 

--kgb

3

As in not scanned, either in or out.  Only supports POP and SMTP.

4

I’m not sure how a complete package can get away with not scanning IMAP traffic.  I was about to buy the product but can’t use it without IMAP support.  I use it both at home and at work so I can keep my mail in one location accessible from anywhere.

5

Hi -

 

Just a note:

 

TCP Port 587 (SMTP outbound e-mail) is also not scanned at this time.

 

Compumind.

 

:smileyindifferent:

Message Edited by Compumind on 04-05-2009 06:39 PM
6

Good to know… also surprising.

7

Hi canuck -

 

You concerns are valid and I am going to submit a Product Suggestion for them.

 

No guarantees, but Symantec does listen!

 

Compumind

 

:smileyhappy:

8

Hi canuck -

 

One more thing...

 

Even though the inbound/outbound e-mail is not scanned in your case, be advised that should you download an infected file and try to open it, the NIS 2009 real-time engine (auto-protect) will "kick in" and stop it in it's tracks!

 

Therefore, the inbound/outbound e-mail scans are just another layer of protection.

 

Hope this helps a bit.

 

NIS 2009 is really a great product.

 

Compumind.

 

:smileyvery-happy:

Message Edited by Compumind on 04-05-2009 07:09 PM
9

Thanks for your extra info.  I’m currently using KIS and I’ll consider it but I can’t see switching without support for IMAP (and SMTP) scanning to be safe.  It’s so hard to evaluate products… but the detection rate on NIS seems to be very good.  I was actually thinking of getting the Endpoint protection version for somie PC’s at the office.  At the same time, not to get off topic but I was seeing some complaints that NIS wasn’t as stable.  Not sure what to believe and I don’t like changing simply because all the hooks that get put in place by these programs that may not get ‘unhooked’ properly.

10

Hi canuck -

 

That's why Symantec offers no cost Trialware versions of their product.

 

Test before you buy.

 

Compumind

 

:smileyhappy:

11

Wow, that really is surprising.  Are there different clients that are provided to enterprise users, especially since there are so many MS Exchange-based systems?  Or do they rely on server side tools?  I can see how that might be ok, but to leave IMAP unprotected also??:smileysurprised:

 

I've got to have all three types protected, so I'm going to have to find a different solution.  My unopened NIS2009 box is going back to the vendor.

12

Hi -

 

I understand your situation.

 

Take a look at Symantec's Enterprise Product line.

 

Hopefully, you will find the solution which you are seeking!

 

Compumind :smileysad:

13

I feel you,

 

Also bought NIS 2009 and have Vista which includes as Email Client WindowsMail !

 

To my suprise Antí-Spam toolbar or adding Spammers / NoN Spammers dont even work :smileysurprised:

 

Cant Unmark emails which  Norton marks as spam as legitamate Email even ?

 

There are Millions of Vista Users = WindowsMail Users so why ?

 

It does seem to support the "older" Outlook versions though...........

14

Hi,

 

I just purchased the retail boxed version of NIS2009 and when I got home and was reading the fine print on the box, I found the statement:

 

"Email scanning supported for standard POP3 and SMTP compatible email clients"

 

Does this imply that if I have an MS Exchange or an IMAP account configured in my client (Outlook 2007), it won't scan or protect it?  Within my client profile, I have several accounts configured, including POP, IMAP, and Exchange.  All messages are one way or another downloaded to my local client (POP of course, and IMAP too, and the Exchange account is configured to use Cached Exchange Mode).  What is or isn't scanned (sent and/or received messges) in any of these account types?

 

I need to know that everything is protected, or I'd have to find a different solution.

 

Thanks,

 

--kgb