One of my monthly duties is to distribute a meeting announcement to about 120 recipients. I loaded 360 v5 on my computer last weekend and then on Monday was unable to send the announcements. A Norton window popped up with an error message "521 Remote IP is over the limit for messages allowed to be sent in a single day", and it displayed the list of email addresses that I had attempted to send to. I could not get around the issue so I finally logged into my Yahoo account and sent the announcements from there. Is there some setting in v5 that needs to be changed to allow me to send these monthly meeting announcements?
Hi douglaskegard,
Delphinium is correct: Norton does not throttle email, but ISPs definitely do in order to curb the sending of spam. Norton will display any error messages from your email provider, so the alerts may appear to come from Norton, but they do not. You should check with your ISP about limits they impose on the size and number of messages that can be sent.
One of my monthly duties is to distribute a meeting announcement to about 120 recipients. I loaded 360 v5 on my computer last weekend and then on Monday was unable to send the announcements. A Norton window popped up with an error message "521 Remote IP is over the limit for messages allowed to be sent in a single day", and it displayed the list of email addresses that I had attempted to send to. I could not get around the issue so I finally logged into my Yahoo account and sent the announcements from there. Is there some setting in v5 that needs to be changed to allow me to send these monthly meeting announcements?
I have the same problem and only since I updated my Norton 360 this week. I sent an e-mail to 76 people this morning and it was bounced with the subject "[Norton AntiSpam] Considered UNSOLICITED BULK EMAIL, apparently from you "
Hi mmv686,
Again, this is not something that Norton is doing - it is an anti-spam measure institiuted by your ISP. Norton merely displays the message from the ISP informing you that you have exceeded their limit for the number of messages that can be sent at any one time, although in this case it appears that instead of an error notice, your messages were simply bounced back. The [Norton AntiSpam] notation is ironic, because it means that the bounceback is being flagged by Norton as possible spam.