Issue abstract:
Norton Safe Web portal shows my domain appon.tech as Safe, but the Norton browser extension still blocks my landing page as a “Dangerous Web Page,” even though it is only a marketing site and not part of my in‑app webview.
Detailed description:
I own and manage the domain appon.tech for my application’s landing website. Earlier, a separate in‑app webview used URLs like appon.tech/spaces?token= for already‑authenticated users. One Norton user reported that this webview was blocked as dangerous. To investigate, I scanned appon.tech on Norton Safe Web; it was initially flagged as “Suspicious.” I verified domain ownership by uploading the verification file to my server and submitted a dispute explaining that the classification was a false positive. Norton reviewed it and changed the site rating to “Safe.” Since then, multiple scans on Safe Web consistently show appon.tech as Safe. However, when visiting the landing page appon.tech/ in a browser with the Norton Safe Web extension enabled, I still get the full‑screen “Dangerous Web Page Blocked” warning. This landing page is a simple public marketing site and does not contain the previous JWT webview or any authentication tokens. I have already submitted a second dispute, but the rating remains Safe and the extension continues to block the site. I am looking for help to clear any stale reputation or cached data so that Norton products stop flagging the landing page.
Product & version number:
Norton Safe Web browser extension (exact version varies by affected users; latest version available at the time of this post).
OS details:
Occurs on desktop environments such as Windows and Linux when using supported browsers (for example, Google Chrome) with the Norton Safe Web extension enabled.
What is the error message you are seeing?
When opening appon.tech, the browser shows a Norton Safe Web interstitial that says:
“Dangerous Web Page Blocked
You attempted to access appon.tech.
This is a known dangerous webpage. It is highly recommended that you do NOT visit this page.”
If you have any supporting screenshots, please add them:
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Screenshot 1: Norton Safe Web “Site Details” page for appon.tech showing rating as “Safe” and ownership verified.
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Screenshot 2: Browser window showing the Norton “Dangerous Web Page Blocked” warning when visiting appon.tech with the extension enabled.
Request:
Please help verify and clear any incorrect reputation or cache so that the Norton Safe Web extension and other Norton products treat appon.tech as Safe, consistent with the Safe Web portal rating.
