Double-Billing

Norton Security | Norton Internet Security
1

I upgraded from the one-computer version to the three-computer version of Norton anti-virus when I bought a laptop.  Problem is, I'm now being billed in both May and September -- once for the original product, and once for the new product.  How do I get my money back from the May billing and make sure this doesn't happen again?

 

Thanks!

2

I upgraded from the one-computer version to the three-computer version of Norton anti-virus when I bought a laptop.  Problem is, I'm now being billed in both May and September -- once for the original product, and once for the new product.  How do I get my money back from the May billing and make sure this doesn't happen again?

 

Thanks!

3

Please contact Customer Service Chat to get the problem sorted out.  Are these on separate accounts, or on the same account.  Please advise Customer Service.  Scroll down for CHAT

 

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs