Hi ,
I have had a few calls in the recent past with customers unable to install norton 360 when they already have Norton 360 Premier.
It says that the download has been completed and continues to run as the premier version and obviously the key shows "invalid" Ultimately the product has to be removed before the standard one can be installed, but the installation instructions on the case says that no such uninstallation is necessary. Any words on this ??
Thanks,
new kid on the floor ;)