Download Manager for Xfinity freezes

Norton Security | Norton Internet Security
1

I downloaded the Norton Download Manager from the Xfinity website.  I am running Windows 7 on a new hard drive.  I want to install Norton Security Suite.  I start download manager and it just sort of freezes and never makes any progress on the download. 

 

Thanks for your help.

2

Hi stcline,

 

In addtion to Phil's questions I'd like to ask if this was part of the entire Constant Guard Protection Suite install or the installation of NSS as a stand alone program?

 

 

 

 

3

I downloaded the Norton Download Manager from the Xfinity website.  I am running Windows 7 on a new hard drive.  I want to install Norton Security Suite.  I start download manager and it just sort of freezes and never makes any progress on the download. 

 

Thanks for your help.