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Issue abstract: The Driver Update never gets it “online content” and won’t update anything
Detailed description: The Driver Updater shows me 4 things that are out of date, but if I try to update, I get the same error message as shown in the screen shot.
AI Overview
The error message “This feels like the stone age” from Norton Driver Updater indicates it cannot access online content and may be a sign of a persistent issue, possibly related to poor connectivity, a corrupted service file, or misconfiguration.
To fix it, you can try to resolve the issue by stopping and restarting the Norton Driver Updater service and deleting the DUState.dat file, checking your internet connection, or even uninstalling and reinstalling the Norton Driver Updater.
Alternatively, you can also use the manufacturer’s website for the drivers or Windows Device Manager for manual updates, as users in the Norton community suggest this is a more reliable method than relying on driver update services.
Troubleshooting the Error Restart the Norton Driver Updater service:
Open Task Manager (Ctrl+Shift+Esc).
Go to the Services tab.
Find Norton Driver Updater in the list, right-click it, and select Stop.
Navigate to C:\\ProgramData\\Norton\\Driver Updater in your File Explorer.
Delete the DUState.dat file.
Go back to Task Manager, right-click the Norton Driver Updater service, and select Start.
Run a scan in the Norton Driver Updater and check the status. Check Internet Connection: Ensure your internet connection is stable. The error may appear due to a lack of internet access or restricted settings by a firewall. Restart Your Computer: A simple restart can sometimes resolve temporary issues with software. Uninstall and Reinstall: If the problem persists, uninstall and then reinstall Norton Driver Updater to refresh its components.
Alternative Solutions
Use Device Manager: Manually check for outdated drivers using Windows Device Manager.
Download from Manufacturer Websites: Download drivers directly from the official website of your hardware device’s manufacturer.
Use Windows Update: Ensure your operating system is up-to-date, as Windows also provides driver updates.
Considerations from the Community
Some users advise against using driver update services altogether due to the risk of installing incompatible or buggy drivers.
Manual updates using Device Manager or manufacturer websites are often recommended as more reliable and safer alternatives.
AI responses may include mistakes.
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~ posted for users that pass this way:
Norton Driver Updater FAQ here
Update your hardware drivers to the latest version with Norton Driver Updater here
Configure Norton Driver Updater to check for alternative drivers here
