Duplicate Devices on Norton Management

Being new to Norton Management I think I have accidently managed to register the same PC twice,  since in my list of registered devices I see laptops with the exact same name apart from one has a '-1' at the end.

 

How do I remove the duplicate device from the list?  I don't want to use the 'delete' function since this seems to imply it will deinstall Norton from my Laptop.

 

thank you


MMER wrote:

Being new to Norton Management I think I have accidently managed to register the same PC twice,  since in my list of registered devices I see laptops with the exact same name apart from one has a '-1' at the end.

 

How do I remove the duplicate device from the list?  I don't want to use the 'delete' function since this seems to imply it will deinstall Norton from my Laptop.

 

thank you


Do not worry about using the delete function

 

Try the trash can at the top to remove the device from Norton Management. Then from the problem system, log into Norton Management again and try to Add Device.

 

 

management 2.JPG

 

 


 

 

 

Thank you - all seems ok now. I deleted the duplicate entry without any problem or loss of Norton support.

Glad to hear you got things worked out.

 

We are here if you need us.

 

 

 

Being new to Norton Management I think I have accidently managed to register the same PC twice,  since in my list of registered devices I see laptops with the exact same name apart from one has a '-1' at the end.

 

How do I remove the duplicate device from the list?  I don't want to use the 'delete' function since this seems to imply it will deinstall Norton from my Laptop.

 

thank you