Duplicate Messenger contacts

Archive
1

Hi,

 

When I look at the list of Messenger contacts for my son there are duplicates listed. For example there are about 6 contacts who have a listing that look like this:

 

 

personX@hotmail.co.uk
personX@hotmail.co.uk;{45x9f19-93bd-40c8-a057-790569445f5f}

 

 

Has anyone else seen this behavior or know why it happens? It's not problem in terms of monitoring the contact or anything - it's more of a cosmetic bug - although sometimes a conversation will be listed using the long name instead of the real name. I can provide more details if necessary. Thanks.

2

Hi steve_mils,

 

Please provide the following information and we will try to reproduce it.

 

1. What version of Windows Live Messenger does your son use on the PC?

 

2. What version of Norton Safety Minder is installed on the PC?  You can determine this by right clicking on the Norton Safety Minder icon in the System tray and selecting About Norton Safety Minder).  The latest version is 1.2.2.2.

 

3. What OS is on the PC?

 

Thanks,

Katie