duplicate order, requesting refund - case 8777775
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duplicate order, requesting refund - case 8777775
Issue abstract:
Detailed description:
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Follow on duplicated order requesting a refund on NP1543242585 for $50.48.
Norton Community does not have access to your Norton account, subscription nor payment information
Are you within 60 days of purchase date?
Have you cancelled Norton recurring subscription service?
Have you removed billing information?
Community urges users that do not want automatic renewal to cancel recurring subscription service and also remove billing information.
Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN
Contact Norton Support
https://support.norton.com/sp/en/us/home/current/contact
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