Early renew?

Norton 360 for Windows
1

why is norton trying to charge my payment a month early when it says auto renewal on 7/4/2025?
it is trying to charge me a full year again and its not the time it /said/ it would be 7/4/2025 not 6/21/2025.

2

i put you on the bad card where people always try to steal money from so i have a switch to turn it on and off.

3

Check this AI notation on the early payment of Norton Auto Renewal.

AI Overview

Norton automatic renewal payments are sometimes taken earlier than the actual expiration date of the subscription, typically 30-45 days in advance. This is done to ensure continued protection in case of any payment issues. If you were charged early and want a refund or to cancel the renewal, you should contact Norton Member Services and Support.

Here’s a more detailed explanation:

  • Early Renewal:

Norton’s automatic renewal system may charge you before the actual expiration date of your subscription.

  • Reason for Early Charges:

The primary reason for this is to prevent a lapse in your protection if there are any issues with the payment method, like an expired card.

  • Pre-Billing Notification:

Norton usually sends a pre-billing notification email to inform you about the upcoming renewal charge.

  • Contacting Norton for Assistance:

If you have been charged early and wish to cancel the renewal or request a refund, you should contact Norton Member Services and Support. You can find their contact information on the Norton website or through their customer service hotline.

  • Canceling Automatic Renewal:

You can also cancel the automatic renewal feature before the next renewal date, preventing future early charges. This can be done through your Norton account or by contacting Norton Support.

  • Refunds:

Norton’s official support page provides information on their refund policy and how to request a refund for an annual renewal fee.

1 Like
4

you are garbage norton give me my money back

5

i was charged 13 days early for an 100 dollar payment i didnt have the money to make because it wasnt on time

6

my new years cycle doesnt begin until 7/4/2025 i want to cancel it and get my money back

7

your website is crap where is the unsubscribe button

8

did you intentionally take down the support website?

9

i hate you norton

10

@_qq You solved your issue in your other post. Guru peterweb offered some help links for your review as well. Did you use them? Please advise.

SA

11

Early renew? - Norton 360 for Windows - Norton Community

12

i called yesterday and didnt get any help.

13

if i knew norton hired indians for support i would have never bought this product

14

Please refrain from making comments regarding ethnicity if you’d be so kind. Follow this link to start your refund process:
Start the refund process link:

SA

15

I have merged both your threads into this thread for better availability. No one here on the forums can access nor make changes to your account. Support agents are the only Norton people that can assist with that.

Regards,
SA