Help Please ... I have made regular backups from a Win XP NTFS Laptop to a Pogoplug mounted Seagate external drive (FAT 32 as I discovered) . I use NG 15 and have used NG, NG 10, NG 12 and now 15 - I use a series of 2Gig file chunks. Over time, I have frequently recovered the odd file or so after a mistake or two. It works.
My laptop died a horrible blue screen of death last week - some bad sectors ... But it happened just after the weekly full backup completed - Joy!
I decided to swap out the 320 Gig WD Hard disk in favour of a blank 500 Gig Toshiba and - following careful study of the forum - use the NG 15 SRD ISO download from here and create MBR and restore the lot - registry and all from the shiny backup.
No joy - I get a ED800012 Error once the restore starts. However, I can do endless file restores for individual or folders of files. Symantec Help could not (help) - no call back either.
I've tried copy with recovery point browser - no joy.
What I would like to know is - can I duck past the ED800012 Error - using NG 14 perhaps? ... and recover the disk image to a new disk - any tricks I'm missing.
If not, I'll have to build the disk from scratch, copy my user files etc and reload all the software - not what I had planned.
Thanks - Mike