Windows 10
I am trying to edit a password for a website. I put the new password in, but PM does not save it. I then figure I’ll delete that website from PM and start over, but I can’t delete that website/password.
There is NO place to delete. I do not want to delete the Vault.
I only have the ‘edit pencil’. I change, say to ‘save’ but it does NOT save. And there is NO trashcan delete.
are you’re looking at Norton Password Manager extension list of Logins page?
do you see 3 verticle dots?
what browser?
what password manager version number?
what OS?
did you lock vault → sign out → sign in → unlock vault
have you cycled browser
have you cleared browser cache n cookies
have you reinstalled Norton Password Manager
Microsoft Edge is the brower
Where do I find what version PM is?
This is on my Lenovo Laptop running Win10
I haven’t signed out of the Vault, I will try that.
What does “cycle brower” mean?
I haven’t uninstalled or reinstalled Password Manager
“cycle browser” = close/open browser
as test:
Microsoft Edge v134.0.3124.72
Norton Password Manager - Microsoft store - v8.2.2.529 - Nov 14, 2024
the version is v 8.2.2.529
locking password manager and logging in, didn’t change things.
I will have to leave this as is for now and come back later.
Thanks so much for your help up to now!
Microsoft Edge v134.0.3124.72 ?
try lock vault → sign out NPM → close Edge → open Edge → sign in NPM → unlock vault
as test:
W11 23H2
Microsoft Edge v134.0.3124.72
Norton Password Manager - Microsoft store - v8.2.2.529 - Nov 14, 2024
edge://extensions/?id=lcccdlklhahfmobgpnilndimkankpnkg
Hello @Mom_of_Fritz