Email address, telephone for support as opposed to navigating pages upon pages of AI support

[bjm]

Hello @Louise_Winterton

Please step thru Norton Support here to reach Norton Chat agent.

1. Verify registered email address with one-time passcode sent to your email account.
2. AI agent “How can I help you today?”
3. Type your message
4. AI agent offers preset solutions.
5. AI agent “Do you need assistance with anything else?”
6. Type your message
7. AI agent “How may I be of assistance to you today?”
8. Type your message
9. AI agent “In a few words, could you let me know how I can help you today?”

• type “agent” three times to reach a human agent

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Explore other contact methods →

View phone number → Select your country:

1. AI agent requests verification code:
2. AI agent authenticates you.
3. AI agent “How may I help you today?”.
4. AI agent offers preset solutions.

• speak “agent” three times to reach a human agent

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Contact Chat Support and Norton Phone Number (related notes here)