Email Error 421.4.7.0

We get this error 421.4.7.0 rainier.ispn.net error too many errors.  I found a solution in the Norton Community to disable outgoing email scanning in Norton.  I did this and everything was fine for a couple of weeks and then we received the same error yesterday.  It only happens on one email that gets sent to a distribution list.  We have Norton Internet Security and Outlook 2010.  Is there anything else I can do to resolve this issue.