As of January 1, 2021 NortonLifeLock and Comcast have terminated their partnership in relation to Norton Security Online and Norton Security Suite. An email communication has been sent out by Comcast to all the Comcast customers explaining this change. As a result, your current NortonLifeLock subscription that is provided by Comcast will be canceled effective December 31, 2020.
Can I continue using my NortonLifeLock service?
You can continue using your existing Norton Security Online or Norton Security Suite plan until January 1, 2021. However, if you want to take advantage of the special offers please visit http://norton.com/xfinity6 to enroll in a NortonLifeLock plan.
Do I need to cancel my NortonLifeLock account with you before enrolling in a NortonLifeLock plan?
No, your subscription with Comcast gets canceled automatically. But, you can take advantage of the special offers before cancellation if you prefer.
Can I continue to use Norton Password Manager?
Your Norton Password Manager is associated with your Norton account and will not be affected by cancellation of your Comcast subscription. You can continue using the same account to ensure easy continued access to your logins.
If you need more help with your existing NortonLifeLock subscription provided by Comcast, please contact Comcast at 1-800-XFINITY. For more information, please visit End-of-Service announcement for NortonLifeLock subscription offered by Comcast KB article.