When activating Norton Utilities Premium with a key from My Norton Account, I get the Error 1: An internet connection is required. I am connected to the Internet, I am getting email and watching you tube. Why does Norton think I am not connected?
Norton Utilities Premium
Win10
Error 1
I fixed my problem. I was trying to activate my product through my direct network connection to my home Router, thats my normal Internet Connection, but that is when I had the Error 1 (even though I did have internet access). When I unplugged the network cable and connected to Router through WiFi, the activation worked. I turned off the WiFi and plugged directly back into router and everything seems to work.