On power-up, Norton flashed an alert that a disk optimization was required to improve performance. I OK'd it and immediately there was an "Error 3039,1" message. Although there was a problem with the optimization (see separate thread) this error seems to be totally unconnected to it.
I ran Fix Now and got this:
Then I got this:
![snip Norton error [2] 3039,1 2015-07 10th.PNG](/en/system/files/u987593/snip%20Norton%20error%20%5B2%5D%203039%2C1%202015-07%2010th.PNG)
So I went to the Support Web Site; it's address is eleven lines long - too long to paste - but the heading was "Error: "3039,1" appears on my Norton product". I've no doubt that it will resolve my problem but it requires "Exit / restart / if problem persists un-install & reinstall".
I won't be able to remember all the instructions so I went to take a print. Screen print failed so I Copied and pasted. Three pages full of computer-speak which I can't show here as it's all hyper-links.
I haven't time now to "Exit / restart / if problem persists un-install & reinstall". I'll try later but please Norton - will you include a Print facility when you give instructions that require a restart?