I recently bought 10 GB of space for my Norton Online backup storage. For three days straight, I've tried to run the backup, but at around 10%, error 8702,536873189 comes up. I tried to troubleshoot it, but the website says that it's a Norton servers error and to try again in 24 hours. The problem is that this happens everytime.
What can I do to fix this? My computer has been running poorly for a while and I'm afraid I'll lose everything if I don't get it backed up.
Try to create a new backup set
1. Start Norton 360.
2. Click Settings.
3. Under Detailed Settings, click Backup Settings.
4. Next to Manage Backup, click Configure.
5. On the Summary tab, under Things you can do, click Create new backup set.
6. Type in a name for your new backup set, and then click OK.
7. On the What tab, check the drives or My Documents under Backup Sources, from where you want to back up files or folders.
8. Under What File Types, select the file categories that you want to back up.
9. If you do not want to backup any particular category, uncheck it. To add additional files or folders, click Add or exclude files and folders, and then click Include File or Include Folder to select the files or folders.
10. On the Where tab, make sure that you have selected the correct destination.
11. Click Save Settings.
12. Click Run Backup.
Thanks,
HarryP