Norton user for years now.I have never had a problem like this. I have uninstalled and reinstalled the whole program.I have this down load program on 5 laptops, this is number 6. I have up to 10 that I can use.This laptop came with lifetime McAfee which I uninstalled and installed Norton Security with Backup. NPE runs fine on all other laptops . With this laptop, I get this error message.
An error has occurred.
The definitions needed for the scan are corrupt. Restart the scan to download new definitions.
Error Code: 0x80041000,n5,nC0
I downloaded the fix from Norton's site and still the program hangs up. I have also tried this after a complete uninstall and a reinstall.
This laptop has upgrade to Windows 10. I have Win.10 on 3 others,1- Win. XP and 1- Win 7 and this is the only one with this issue.